Shipping policy

Shipping Policy

Shipping Rates and Delivery Estimates:

  • Shipping Options: We offer standard, expedited, and overnight shipping on all orders. Shipping rates are calculated based on the weight and dimensions of the package, as well as the destination.
  • Shipping Rate Calculation: The shipping rate will be displayed at checkout and will be based on the following factors:
        - Package weight
        - Package dimensions
        - Destination
  • Estimated Delivery Times:
        - Standard Shipping: 3-7 business days
        - Expedited Shipping: 2-3 business days
        - Overnight Shipping: 1 business day (orders must be placed before 2 PM EST to qualify for next-day delivery).
  • Business Days: Business days are Monday through Friday, excluding holidays.

Shipping Details:

  • Order Processing: We strive to ship all orders within 24-48 hours of receipt. However, please allow 1-2 business days for processing before your order ships.
  • Shipping Confirmation: Once your order ships, you will receive an email with tracking information. You can use this tracking number to track the status of your package.
  • Shipping Carrier: We use USPS, UPS, FedEx to deliver our packages.
  • Shipping Address: Please ensure that your shipping address is accurate and complete. We are not responsible for any issues that arise from incorrect or incomplete shipping addresses.

International Shipping:

  • Countries Served: We ship to Canada and Mexico.
  • International Shipping Rates: International shipping rates may vary depending on the destination and weight of the package.
  • The international shipping rate will be displayed at checkout.
  • Customs and Duties: Please note that customs and duties may apply to international orders.
  • The recipient is responsible for paying any applicable customs and duties.
  • International Delivery Times: International delivery times may vary depending on the destination and customs clearance process.

Tracking and Delivery:

  • Tracking Your Order: You can track your order using the tracking number provided in your shipping confirmation email.
  • Delivery Issues: If you have any issues with tracking or delivery, please contact us and we will work with the shipping carrier to resolve the issue.
  • Delivery Confirmation: We require a signature upon delivery for all orders. If no one is available to sign for the package, the shipping carrier may leave a notice and hold the package at the local delivery office.

Lost or Damaged Packages:

  • Package Delivery: We are not responsible for lost or damaged packages that are not marked as delivered. If your package is marked as delivered, but you have not received it, please contact us and we will work with the shipping carrier to resolve the issue.
  • Damaged Packages: If your package is damaged during shipping, please contact us and we will work with the shipping carrier to resolve the issue.
  • Claims Process: If your package is lost or damaged, we will work with the shipping carrier to file a claim and resolve the issue.

Changes to Shipping Policy:

  • Policy Updates: We reserve the right to modify this shipping policy at any time. Changes will be effective immediately, and we will notify customers of any changes by posting an updated policy on our website.
  • Notice: You are responsible for reviewing our shipping policy regularly to ensure that you are aware of any changes.

Contact Us:

If you have any questions or concerns about our shipping policy, please contact us at:

info@aangizatradesusa.com

Aangiza Trades USA LLC

We hope this updated shipping policy meets your requirements! Let me know if you need any further changes.